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The United States Government Manual
National Credit Union Administration
1775 Duke Street, Alexandria, VA 22314
703-518-6300
http://www.ncua.gov
BOARD OF DIRECTORS
| CHAIR | Todd M. Harper |
| Vice Chair | Kyle S. Hauptman |
| Member | Rodney E. Hood |
| Chief of Staff | Catherine D. Galicia |
Officers Reporting to the Chair
| DIRECTORS | |
| External Affairs and Communications | Elizabeth A. Eurgubian |
| Minority and Women Inclusion | Miguel A. Polanco |
Officers Reporting to the Board
| EXECUTIVE DIRECTOR | Larry Fazio |
| Chief Ethics Counsel | Elizabeth Fischmann |
| General Counsel | Frank Kressman |
| Inspector General | James Hagen |
| ASSET MANAGEMENT AND ASSISTANCE CENTER | |
| President | Keith Morton |
Officers Reporting to the Executive Director
| DEPUTY DIRECTOR | Rendell L. Jones |
| DIRECTORS | |
| Examination and Insurance | Kelly Lay |
| National Examinations and Supervision | Scott Hunt |
| Ombudsman | Shameka Sutton, Acting |
| REGIONAL DIRECTORS | |
| Eastern—Alexandria, VA | John Kutchey |
| Southern—Austin, TX | Keith Morton |
| Western—Tempe, AZ | Cherie Freed |
Officers Reporting to the Deputy Director
| CHIEF OFFICERS | |
| Economist | Andrew Leventis |
| Financial | Eugene H. Schied |
| Human Capital | Towanda Brooks |
| Information | Robert Foster |
| DIRECTORS | |
| Business Innovation | (vacancy) |
| Consumer Financial Protection | Matthew J. Biliouris |
| Continuity and Security Managent | Kelly Gibbs |
| Credit Union Resources and Expansion | Martha Ninichuk |
The National Credit Union Administration provides a trustworthy credit union system that builds confidence in the Nation's system of cooperative credit.
ESTABLISHMENT AND ORGANIZATION
On June 26, 1934, President Franklin D. Roosevelt approved Public Law 73–467, which also is cited as the Federal Credit Union Act. The U.S. Congress enacted the new law "to establish a Federal Credit Union System, to establish a further market for securities of the United States and to make more available to people of small means credit for provident purposes through a national system of cooperative credit, thereby helping to stabilize the credit structure of the United States" (48 Stat. 1216).
https://catalog.archives.gov/id/299841The original Federal Credit Union Act was amended 25 years later by Public Law 86–354, an act of September 22, 1959. The new law created a Bureau of Federal Credit Unions within the Department of Health, Education, and Welfare (73 Stat. 628).
https://www.govinfo.gov/content/pkg/STATUTE-73/pdf/STATUTE-73-Pg628.pdfThe Federal Credit Union Act was amended further to provide for the "supervision of federally chartered credit unions" (84 Stat. 49). Public Law 91–206, an an act of March 10, 1970, established the Federal Credit Union Administration (NCUA) as an independent Federal agency to charter, regulate, and supervise Federal credit unions.
https://www.govinfo.gov/content/pkg/STATUTE-84/pdf/STATUTE-84-Pg49-2.pdfThe Federal Credit Union Act was amended further by "Title V—Credit Union Restructuring" (92 Stat. 3680) of Public Law 95–630, an act of November 10, 1978.
https://www.govinfo.gov/content/pkg/STATUTE-92/pdf/STATUTE-92-Pg3641.pdfThe NCUA regulates and insures all Federal credit unions and insures State-chartered credit unions that apply and qualify for share insurance. The NCUA Board comprises three members whom the President appoints and whom the Senate must confirm. Members serve staggered terms of 6 years, and no more than two of them can belong to the same political party.
https://www.ncua.gov/about-ncua/ncua-boardTitle 12 of the United States Code (U.S.C.) is dedicated to the subjects of "Banks and Banking." Chapter 14 of 12 U.S.C. is dedicated to the subject of "Federal Credit Unions." Statutory material that is associated with the establishment of the NCUA has been assigned to the "General Provisions" sections of the first subchapter in Chapter 14 (12 U.S.C. 1752a).
https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title12-section1752a&num=0&edition=prelimThe NCUA's statement of organization has been assigned to Chapter VII of Title 12 of the Code of Federal Regulations (12 CFR 790.).
https://www.ecfr.gov/current/title-12/chapter-VII/subchapter-B/part-790?toc=1The NCUA posts an organizational chart online for viewing and downloading.
https://www.ncua.gov/files/publications/org-chart-download.pdfSTAUTORY AND REGULATORY AUTHORITIES
Statutory material that is associated with the subject of "Federal Credit Unions" has been codified and assigned to Chapter 14 of 12 U.S.C.
https://uscode.house.gov/view.xhtml?path=/prelim@title12/chapter14&edition=prelimSubchapter II (sections 1781–1790e) of Chapter 14 in 12 U.S.C. is dedicated to codified statutory material on the subject of "Share Insurance."
https://uscode.house.gov/view.xhtml?path=/prelim@title12/chapter14/subchapter2&edition=prelimRules and regulations that affect credit unions are codified and have been assigned to Subchapter A (Parts 700–761) of Chapter VII in 12 CFR.
https://www.ecfr.gov/current/title-12/chapter-VII/subchapter-AACTIVITIES
Access / Education / Protection
The NCUA protects credit union members and consumers, raises awareness of potential frauds, facilitates access to affordable financial services, and educates consumers on the importance of savings and on ways to improve financial well-being.
https://www.ncua.gov/consumersAnalyses
NCUA analysts and economists compile data on the credit union system's financial performance, merger activity, changes in credit union chartering and fields of membership, and on broader economic trends that affect credit unions. Information on a single credit union, as well as data reflecting broader nationwide trends are available on the NCUA website.
https://www.ncua.gov/analysisRegulation / Supervision
The NCUA carries out its supervisory activities through regular examiner contacts and by releasing periodic policy and regulatory information. It regularly examines Federal credit unions to assess their solvency, to ensure their compliance with laws and regulations, and to assist credit union management and improve operations. The NCUA also identifies emerging problems and monitors operations between examinations. NCUA central offices include examination and supervision programs.
https://www.ncua.gov/regulation-supervisionSupport Services
The NCUA provides support services to the credit union system. For example, it provides training, grants and loans, chartering, and field-of-membership services; maintains the stability of the Share Insurance Fund; manages the assets of failed credit unions; and provides emergency liquidity.
https://www.ncua.gov/support-servicesThe NCUA grants Federal credit union charters to groups sharing a common bond of occupation or association or to groups within a well-defined neighborhood, community, or rural district. Before granting a Federal charter, the NCUA conducts a preliminary investigation to determine if certain standards have been met.
https://www.ncua.gov/support-services/credit-union-resources-expansion/field-membership-expansionPublic Law 91–468, an act of October 19, 1970, provides for a program of share insurance, in which participation is mandatory for Federal credit unions.
https://www.govinfo.gov/content/pkg/STATUTE-84/pdf/STATUTE-84-Pg994.pdfIn some States, State-chartered credit unions must participate in the share insurance program. In other States, State-chartered credit unions may opt to participate in the insurance program. The National Credit Union Share Insurance Fund requires each participating credit union to place and maintain a one-percent deposit of its insured savings with the Fund. Credit union members' accounts are insured up to $250,000.
https://www.mycreditunion.gov/share-insuranceSources of Information
Activities / Apps
The website MyCreditUnion.gov has an "Activities and Apps" web page.
https://www.mycreditunion.gov/financial-resources/activities-appsArchived Records
The "Guide to Federal Records in the National Archives of the United States" indicates that NCUA records have been assigned to record group 413. The guide does not contain, however, a description that is currently associated with this record group.
https://www.archives.gov/research/guide-fed-records/index-numeric/401-to-500.html?_ga=2.258579148.771890840.1651178272-1283406641.1650907417Business Opportunities
The NCUA selects vendors who offer value to help the agency fulfill its mission. The Division of Procurement and Facilities Management is responsible for procuring goods and services. Phone, 703-518-6410. Fax, 703-518-6662.
https://www.ncua.gov/about/business-opportunities | Email: ocfoprocurement@ncua.govCareer Opportunities
Career information also is available from the Office of Human Resources. Phone, 703-518-6510. Fax, 703-518-6539.
https://www.ncua.gov/about/careers | Email: ohrmail@ncua.govThe NCUA relies heavily on credit union examiners to carry out its mission. Watch the video "A Day in the Life of a Credit Union Examiner" to learn about the training required and the role a fully trained examiner plays in safeguarding the stability of the Nation's credit union system.
https://www.youtube.com/watch?v=iP-dgprNGnwIn 2020, the NCUA ranked 9th among 25 midsize Government agencies in the Partnership for Public Service's Best Places To Work Agency Rankings.
https://bestplacestowork.org/rankings/detail/?c=CU00Climate Change
On 31 March 2021, Chair Todd M. Harper delivered a risk statement on climate change. Among other things, he said: "The data about extreme weather events and climate risk are clear. Climate change is accelerating and the number—and costs—of climate-related natural disasters is rising, often hitting disadvantaged communities the hardest."
https://www.ncua.gov/newsroom/speech/2021/ncua-chairman-todd-m-harper-fsoc-climate-risk-statementThe NCUA's 2022–2026 Strategic Plan contains a section with the heading "Longer-Term Risks." On page 13, the NCUA identifies "Climate-Related Financial Risks" among the longer-term risks. The authors of the plan wrote: "The physical effects of climate change along with associated transition costs pose significant risks to the U.S. economy and the U.S. financial system."
https://www.ncua.gov/files/agenda-items/strategic-plan-20220317.pdfConserved, Liquidated, and Merged Credit Unions
The Asset Management and Assistance Center conducts credit union liquidations and performs asset management and recovery. It also participates in the operational phases of a failed credit union’s conservatorship and assists with record reconstruction. The Center posts up-to-date information on closed, conserved, liquidated, and merged credit unions on the NCUA website.
https://www.ncua.gov/support-services/conservatorships-liquidations | Email: amacmail@ncua.govConsumer Assistance
For answers to questions on credit union insurance and other consumer matters or to submit a complaint, contact the NCUA Consumer Assistance Center on weekdays, 8 a.m.–5 p.m., eastern standard time. After regular business hours, a caller may leave a recorded message. Phone, 800-755-1030.
https://www.mycreditunion.gov/consumer-assistance-centerDebt Collection Practices
Federal law prohibits third-party debt collectors from using unfair, deceptive, or abusive tactics to collect money. The website MyCreditUnion.gov has a page that is dedicated to "Dealing With Debt Collectors."
https://www.mycreditunion.gov/life-events/debt/collectorsEspañol
Read Spanish better than English? Visit the Spanish version of the NCUA website.
https://espanol.ncua.govFederal Register
Significant documents and documents that the NCUA recently published in the Federal Register are accessible online.
https://www.federalregister.gov/agencies/national-credit-union-administrationThe NCUA encourages the public to submit a comment on its proposed rules. Fax, 703-518-6319.
https://www.ncua.gov/regulation-supervision/rulemakings-proposals-comment | Email: regcomments@ncua.govFinancial Literacy
The NCUA offers financial literacy and educational resources to help consumers increase their savings and achieve their financial goals.
https://www.ncua.gov/consumers/Pages/financial-literacy-resources.aspxFreedom of Information Act (FOIA)
To any person, the FOIA gives a statutory right for obtaining access to Government information in the records of executive branch agencies. This right to access is limited, however, when the requested information is shielded from disclosure by any of nine exemptions that are contained within the statute. A FOIA request must be made in writing and described as a "Freedom of Information Act Request."
https://www.ncua.gov/freedom-information-act-requests | Email: FOIA@ncua.govThe NCUA operates a FOIA requester service center to answer questions that are related to the FOIA process, to provide information on the status of a request, and to answer questions about documents that a requester received from the NCUA. Phone, 703-518-6540. Fax, 703-518-6569.
https://www.ncua.gov/foia/requester-service-centersGlossaries
The NCUA maintains a glossary of the common terms associated with the corporate system resolution costs.
https://www.ncua.gov/support-services/corporate-system-resolution/glossaryThe website MyCreditUnion.gov has a web page of "Financial Resources" that include a glossary.
https://www.mycreditunion.gov/financial-resources/glossary/aThe website MyCreditUnion.gov has a glossary of common terms associated with the share insurance coverage.
https://www.mycreditunion.gov/sites/default/page-content/share-insurance-estimator/html/glossary_calculator.html?tbstyle=greenHistory
Court reporter Alphonse Desjardins knew loan sharks were charging outrageous rates of interest in Quebec. He did not like their predatory lending and responded by organizing La Caisse Populaire de Levis, the first credit union in North America, to provide affordable credit to working class families. Nearly a decade later, on April 6, 1909, with the assistance of Desjardins, the St. Mary’s Cooperative Credit Association, the first credit union in the United States, opened its doors in Manchester, New Hampshire. Yet the moniker "Father of U.S. Credit Unions" would be earned by another. To learn who this person was and what he did for credit unions, visit the NCUA "Historical Timeline" web page.
https://www.ncua.gov/about-ncua/historical-timelineThe NCUA has posted on YouTube a seven-minute video about its history and the origins of the credit union movement, whose key principles included volunteerism, self-help, one vote per member, and consideration of one's character alongside one's net worth.
https://www.youtube.com/watch?v=Q7uBLWseqq4Locate a Credit Union
The MyCreditUnion.gov website features a credit union locator tool that complements the "research a credit union" tool. Requiring a credit union's address, charter number, or name, the tool generates a list of the relevant credit unions and pinpoints them on a map. The locator also allows the user to view contact information, the services that a credit union offers, and directions to it.
https://mapping.ncua.govMoney 101
The NCUA's "Money 101" web page is dedicated to educating the public about money.
https://www.mycreditunion.gov/financial-resources/money-101Newsroom
The NCUA posts annual reports, events, press releases, speeches, and testimonies.
https://www.ncua.gov/newsOpen Government
NCUA supports the Open Government initiative by promoting the principles of collaboration, participation, and transparency. The NCUA regards openness, in terms of budget, policy, and operations, as essential to fulfilling its statutory mission and maintaining public trust.
https://www.ncua.gov/about/open-governmentPlain Language
The Plain Writing Act of 2010 supports clear Government communication “to improve the effectiveness and accountability of Federal agencies to the public." Members of the public are welcome to comment on the NCUA’s compliance with the act and to make suggestions for improving communication. Contact the NCUA via email if content in a document or on a web page is difficult to understand.
https://www.ncua.gov/about/open-government/plain-writing-act-2010 | Email: PlainWriting@ncua.govPublications
The MyCreditUnion.gov website has a "Brochures and Publications" web page.
https://www.mycreditunion.gov/financial-resources/brochures-publicationsManuals and guides are available online to facilitate compliance with NCUA rules and regulations and with rules and regulations from other agencies. The manuals and guides are not definitive and should be used in conjunction with other supervisory guidance and information provided by the NCUA and other Federal financial services regulators.
https://www.ncua.gov/regulation-supervision/manuals-guidesResearch a Credit Union
The NCUA website features a credit union research tool, which complements the credit union locator. The research tool is text-based, and it can find a credit union and its profile by using a variety of search parameters.
https://mapping.ncua.gov/ResearchCreditUnion.aspxShare Insurance Estimator
The website MyCreditUnion.gov features a share insurance estimator to help consumers, credit unions, and their members know how NCUA share insurance rules apply to member share accounts—what is insured and what portion, if any, exceeds coverage limits.
https://www.mycreditunion.gov/insurance-estimatorSite Map
The website map allows visitors to look for specific topics or to browse for content that aligns with their interests.
https://www.ncua.gov/site-mapSocial Media
The NCUA has a Facebook account.
https://www.facebook.com/NCUAgovThe NCUA tweets announcements and other newsworthy items on Twitter.
https://twitter.com/TheNCUAThe NCUA posts educational videos, quarterly economic updates, and speeches on its YouTube channel.
https://www.youtube.com/user/NCUAchannel